CCTV MAINTENANCE

CCTV MAINTENANCE SERVICES

CCTV Surveillance Solutions are critical to protecting your business and personal assets, so you need to ensure that you can rely on getting access to your CCTV system when you need it, or the ability to recover video footage that is clear and visible that can be used effectively in criminal investigations. 

Should there be a CCTV fault or camera outage, our Rapid Response Team will be onsite within a few hours to ensure that the fault is repaired or a replacement camera is installed. 

WHY CHOOSE SIYAXHUMA FOR YOUR CCTV MAINTENANCE PLAN?

Every business is susceptible to criminal activity, and CCTV systems are one of the most effective ways to protect your premises from burglary, theft, and vandalism. For a CCTV system to be effective, it should undergo regular maintenance. Apart from that, CCTV maintenance is important for a number of reasons.

CCTV Systems Need Cleaning

CCTV systems require regular cleaning and checks to ensure that they function properly. Dust, dirt, and other debris can cause problems with image quality, and if a camera is not working correctly, it could provide criminals with a blind spot in your security setup.

CCTV Systems Need to be Up-to-Date

It is necessary to keep the system up-to-date with the latest software updates and security patches. CCTV systems are often connected to other business systems, such as access control and alarm systems, so they must be all running on the same software version. This helps to ensure compatibility and avoid any potential security vulnerabilities.

Deleting Old Footage

You will need to delete CCTV footage from time to time to make way for new data. However, you should only do this after backing up the footage and confirming that the system is working correctly. If you accidentally delete old footage without proper backup, it could lead to CCTV failures and missed evidence during criminal investigations.

CCTV Systems are Prone to Failure

CCTV systems are prone to failure and require regular planned maintenance to avoid downtime. These can occur for a number of reasons, such as incorrect camera settings, firmware updates, power surges, and more. By using a CCTV maintenance checklist, you can ensure that all aspects of your system are checked.

CCTV Systems Need Replacement Parts

Another reason why CCTV maintenance is important is that CCTV systems need replacement parts from time to time. For Instance, like any other piece of electronic equipment, CCTV cameras, and other components can fail and need to be replaced. But having a CCTV maintenance checklist means you can ensure that all parts of your system are checked regularly and that any necessary replacements are made in a timely manner.

CCTV Systems and Insurance

CCTV maintenance is important for insurance purposes. Many insurance companies require regular CCTV system maintenance to maintain coverage. Failure to do so could lead to the invalidation of your policy.

WHAT OUR CCTV MAINTENANCE SERVICE INCLUDES

As part of our CCTV Maintenance Agreements, our team proactively manages and maintains your CCTV environment on a quarterly basis, ensuring that the following is carried out: 

  • Camera Cleaning and Testing 
  • Camera Re-Alignment 
  • Network Cable and Power Testing 
  • DVR/NVR Recording Device Assessment of Log Files and Storage 
  • Firmware Updates to Cameras and DVR/NVR Recording Device 
  • A Report is provided on completion of the scheduled maintenance 

Services

Network Infrastructure

Structured cabling that is built correctly from the ground and designed to support current and future business requirements.

CCTV and Access Control Maintenance

We offer SLA’s for CCTV and Access Control Maintenance to ensure your systems are well-functioning and include rapid response for emergencies.

Server Room Design

Protect your on-site data with a well-designed server and network room. We specialise in new server room  installations, clean ups and moves.

CCTV & Perimeter Design Installation

Provide a safer working environment with a quality CCTV & Perimeter Security System that gives you the right visuals.

3CX Phone Systems

3CX Phone Systems completely replaces a hardware PBX without the need for additional phone wiring. 

Access Control Systems

Design of access control solutions that monitor people entering and leaving, as well as employee time and attendance.

PA & Evacuation Systems

Our fire alarm systems provide early warning if there is a fire or security breach, allowing staff to evacuate premises quickly.

CCTV Maintenance

A quality CCTV surveillance solution will deliver clear visual detail when you need it – day or night, no matter where an incident occurs on the property.