SiyaXhuma: Sales Representative

Department: Sales & Business Development

Location: Durban, KwaZulu-Natal

Reports to: General Manager

Job Type: Full-time/Permanent

Salary: Market Related

Job Summary:

SiyaXhuma is seeking a motivated and ambitious Sales Representative to join our growing team in Durban. This role is ideal for someone passionate about sales, technology and building strong customer relationships. The Sales Representative will be responsible for generating new business opportunities, promoting SiyaXhuma’s technology and infrastructure solutions, and helping customers find the right solutions to protect, connect, and power their businesses.

The successful candidate will play a key role in expanding SiyaXhuma’s customer base while delivering exceptional customer service and achieving sales targets.

Key Responsibilities:

1. Business Development & Lead Generation:

  • Identify and pursue new sales opportunities through prospecting, referrals, networking and cold calling.
  • Build and maintain a healthy sales pipeline.
  • Schedule and attend meetings with prospective customers.
  • Develop relationships with decision-makers and key stakeholders within target organisations.

 

2. Solution Selling:

Promote and sell SiyaXhuma’s range of technology and infrastructure solutions, including:

  • CCTV & AI Video Analytics
  • Access Control Systems
  • Smart Perimeter Security
  • Fibre & Network Infrastructure
  • Wireless Connectivity Solutions
  • Solar & Backup Power Systems
  • Maintenance & Support Agreements

Responsibilities:

  • Understand customer requirements and recommend appropriate solutions.
  • Conduct product presentations and demonstrations.
  • Prepare professional quotations and proposals.
  • Follow up on all quotations and sales opportunities.

 

3. Customer Relationship Management:

  • Build long-term relationships with customers through regular engagement.
  • Ensure a positive customer experience throughout the sales process.
  • Address customer enquiries promptly and professionally.
  • Collaborate with technical teams to ensure successful project handovers and implementations.

 

4. Sales Administration & Reporting:

  • Maintain accurate records of sales activities and customer interactions.
  • Update CRM systems with leads, opportunities and customer information.
  • Prepare weekly sales reports and pipeline updates.
  • Track progress against sales targets and business objectives.

 

5. Market Research & Opportunity Identification:

  • Stay informed about industry trends, competitor offerings and emerging technologies.
  • Identify opportunities for upselling and cross-selling solutions.
  • Provide feedback to management on customer needs and market opportunities.
  • Assist with sales and marketing campaigns when required.

 

6. Collaboration & Communication:

  • Work closely with the technical and operations teams to deliver customer solutions.
  • Participate in sales meetings, product training, and team activities.
  • Communicate effectively with customers and internal stakeholders.
  • Represent SiyaXhuma professionally at networking events and exhibitions.

 

7. Qualifications:

Education:

  • Matric (Required)
  • Diploma or Certificate in Sales, Marketing, Business Management or a related field (Advantageous)

Certifications:

  • Sales or Business Development certifications (Advantageous)
  • Technology-related certifications will be beneficial but are not required

 

8. Experience:

  • 1-3 years of sales experience (preferred)
  • Experience in telecommunications, security, IT, networking or related industries will be advantageous
  • Experience with business-to-business (B2B) sales will be beneficial
  • Experience using CRM systems is advantageous

 

9. Skills:

  • Strong communication and interpersonal skills
  • Excellent presentation and negotiation abilities
  • Self-motivated and goal-oriented mindset
  • Strong customer service focus
  • Ability to build professional relationships and trust
  • Good planning, organisational, and time management skills
  • Basic computer literacy, including Microsoft Office
  • Ability to work independently and as part of a team
  • Passion for technology and helping customers solve business challenges

 

10. Working Conditions:

  • Primarily office-based with regular client visits.
  • Travel within Durban and surrounding areas required.
  • Occasional travel outside Durban may be required.
  • Must have a valid driver’s licence and reliable transport (advantageous).
  • Flexibility to attend customer meetings and networking events when required.

 

11. What We Offer

  • Market-related salary
  • Attractive commission structure
  • Performance-based incentives
  • Ongoing product and sales training
  • Exposure to industry-leading technology solutions
  • Career growth and advancement opportunities
  • Supportive and collaborative team environment
  • Opportunity to build a rewarding career in technology sales

 

12. Why Join SiyaXhuma?

At SiyaXhuma, we help businesses stay secure, connected and powered through innovative technology solutions. We believe in developing talented individuals and creating opportunities for growth. Whether you’re starting your sales career or looking to progress into a senior business development role, SiyaXhuma provides the training, support, and platform to help you succeed.

Ready to take the next step in your sales career?

📍 Location: Durban, KwaZulu-Natal 📧 Send your CV to: careers@siyaxhuma.co.za

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